FAQs
What is the return policy?
If the product is incorrect, damaged, or incomplete, we will accept the returned item. You just need to inform us within 14 days of delivery.
Are any purchases final sale?
We run promotional offers from time to time. You can check the latest discounts or promo codes on our website or product pages.
When will I get my order?
If you are ordering a hand-knotted carpet or rug, you can expect delivery within 30–45 days. For all other rugs, delivery typically takes 15–20 days.
Where are your products manufactured?
We manufacture your rug in Bhadohi, the carpet capital of India. All of our products are completely handmade and expertly crafted. We’ve been selling rugs since 2016 and are proud to have a high customer satisfaction rate.
How much does shipping cost?
We offer free shipping on all our products — from our workshop to your doorstep.